Updated: 01/03/2026

1. Introduction and Legal Basis

1.1. This User Agreement (hereinafter referred to as the "Agreement") governs the relationship between V A Sinoholdings Ltd (hereinafter referred to as the "Operator," "We"), a legal entity registered under the laws of the Republic of Cyprus, and any individual (hereinafter referred to as the "User," "You") who accesses and uses the online dating and communication platform available at https://virgin-agency.com and through related mobile applications (hereinafter referred to as the "Platform").

1.2. The Platform provides technological services for organizing paid companionship (hereinafter referred to as a "Date") between adult users. The Operator acts solely as a provider of hosting, communication tools, and verification services and is not a party, agent, or participant in any agreements concluded between Users.

1.3. By registering on the Platform, clicking the "Agree" button, or using the Service, you confirm that:

You have reached the age of majority according to the legislation of your country (minimum 18 years).
You have fully familiarized yourself with the terms of this Agreement, the Privacy Policy, and the Community Rules.
You accept all terms of these documents without any exceptions.
You give informed consent to the processing of your personal data in accordance with the Privacy Policy and Regulation (EU) 2016/679 (GDPR).

2. Terms and Definitions

2.1. In this Agreement, unless the context clearly indicates otherwise, the following terms shall have the following meanings:

Operator (Virgin Agency) – the legal entity V A Sinoholdings Ltd, registered in Cyprus, owning the Platform and providing its functionality.
Platform (Service) – a set of software and hardware tools, including the website, mobile applications, and related servers and databases, intended for providing online dating and communication services.
User (Participant) – a legally competent individual who has completed the registration and verification procedure on the Platform and has received an Account.
Gentleman – a male User who has registered with the corresponding status to search for a companion for a Date.
Lady – a female User who has passed an enhanced identity verification procedure and registered with the corresponding status to offer her companionship for a Date.
Account – a unique User account created as a result of registration, containing their Personal Data and activity history.
Personal Data – any information relating to an identified or identifiable individual (User), as defined in Regulation (EU) 2016/679 (GDPR) and detailed in the Privacy Policy.
Interest / Preliminary Proposal (conventionally a "Bid") – a voluntary indication by a Gentleman of a sum in US dollars, which demonstrates his general financial intentions regarding a potential Date with a specific Lady. This action is an invitation to make offers and does not create legally binding arrangements between Users on the Platform.
Date Agreement – an arrangement reached between a specific Gentleman and a specific Lady exclusively through the Platform's internal messenger, in which the parties independently, without the Operator's participation, determine all essential terms: time, place, duration, content, final compensation amount, and other details of the upcoming Date.
Date – real-world interaction between a Gentleman and a Lady, organized and carried out by them based on a Date Agreement they have concluded independently.
Privileged Access – additional paid functionality of the Platform provided for a limited period.
Community Rules – a set of internal rules of conduct on the Platform, forming an integral part of this Agreement.

2.2. All other terms shall be interpreted in accordance with the legislation of Cyprus and generally accepted internet practice. In case of any conflict, the definitions provided in this Agreement shall prevail.

3. Subject of the Agreement and Services Provided

3.1. Under this Agreement, the Operator provides the User with access to the Platform on a paid or free-of-charge basis (depending on the functionality), including:

The ability to create a profile and display it to other Users.
Tools for viewing profiles of other Users.
An internal protected communication service (messenger).
Identity verification service (for Ladies).
Functionality for expressing preliminary interest in a Date (for Gentlemen).
A payment system for additional Platform services (Privileged Access).

3.2. Key Limitation: The Operator does not provide brokerage, matchmaking, leisure organization, or other services that are the subject of a Date Agreement between Users. All negotiations, agreement on terms, conclusion, and execution of Date Agreements occur directly between the Gentleman and the Lady. The Operator does not participate in these processes, does not guarantee their execution, and is not responsible for their content or outcome.

3.3. This Agreement is a public offer. Acceptance of the offer is the act of registering an Account.

4. Account Registration and User Requirements

4.1. To use the full functionality of the Platform, it is necessary to register an Account by providing current, accurate, and complete Personal Data.

4.2. You guarantee that:

You have reached the age of majority in your country of residence.
You have full legal capacity to enter into this Agreement.
All information provided is accurate and not misleading.
You will not use the Platform for unlawful purposes.

4.3. Ladies are required to undergo an enhanced identity verification procedure, providing identity documents upon the Operator's request. Refusal to verify will result in the blocking of the Account in the "Lady" status.

4.4. You are fully responsible for the security of your login, password, and other Account access data, as well as for all actions performed under your Account.

4.5. It is prohibited to create more than one Account without the explicit permission of the Operator, as well as to transfer or sell your Account to third parties.

5. Privileged Access and Payment Procedure

5.1. The Operator may provide additional Platform functions (Privileged Access) on a paid basis. The cost, validity period, and list of functions are indicated in the Platform interface when activating access.

5.2. Payment is made in advance using one of the methods offered on the Platform. The Operator may engage third-party payment providers.

5.3. Refund: In accordance with Directive 2011/83/EU on consumer rights, a User who is a consumer has the right to withdraw from paid digital content not supplied on a tangible medium within 14 days of concluding the contract only if access to the content has not been provided. Since Privileged Access is activated and provided instantly at the moment of payment, you lose the right of withdrawal and refund from the moment you start using the functionality. In all other cases, a refund for the unused period is made at the discretion of the Operator based on a written request.

6. Procedure for Expressing Interest and Concluding a Date Agreement

6.1. A Gentleman may express preliminary interest in a Lady by indicating an amount ("Interest"). This action is not an offer but merely an indicator of serious intentions.

6.2. A Lady who has received an "Interest" may initiate discussion of details of a potential Date with the Gentleman via the internal messenger.

6.3. All terms of the future Date (time, place, exact amount of compensation, expectations, safety rules) must be directly, clearly, and unambiguously agreed upon in correspondence via the Platform's messenger prior to the Date. It is recommended to record all agreements. This correspondence serves as evidence of concluding a Date Agreement.

6.4. The Operator does not accept, store, guarantee, or act as an intermediary in the transfer of funds between Users. All financial settlements under a Date Agreement are carried out by Users directly, at their own risk. Any claims regarding non-payment or non-fulfillment of a Date Agreement are resolved directly between the involved Users.

7. Warranties and Liability of the Parties

7.1. Operator's Warranties and Liability:

7.1.1. The Operator undertakes to make reasonable efforts to maintain the Platform's operability but does not guarantee its uninterrupted and error-free operation.

7.1.2. The Operator conducts basic and enhanced (for Ladies) checks of Users but does not provide absolute guarantees regarding their reliability, the accuracy of information provided by them, or their intentions. The decision to trust another User is made by you independently, being aware of all risks.

7.1.3. To the maximum extent permitted by applicable law, the Operator's liability under this Agreement is limited to the amount paid by the User to the Operator in the last 12 months, or 1000 euros, whichever is less.

7.1.4. The Operator is not liable for:

Any losses arising from a Date Agreement or during the Date itself between Users.
Unlawful actions, lost profits, or indirect losses of Users.
Damage caused due to unauthorized access to a User's Account for reasons not attributable to the Operator's fault.
Content posted by Users.

7.2. User's Obligations and Liability:

7.2.1. The User undertakes to comply with this Agreement, the Community Rules, and applicable legislation, especially of the country where they are located or where the Date takes place.

7.2.2. The User fully understands and accepts all risks associated with online communication and offline meetings with strangers. It is strongly recommended to:

Inform friends or family about the place, time, and contacts of the upcoming Date.
Schedule the first meeting in a public, well-lit place.
Not abuse alcohol.
Decline a Date if a sense of danger or discomfort arises.
Not transfer large sums of money or valuables before or during the first meeting.

7.2.3. The User is fully responsible for any content they publish and for their actions on the Platform and during Dates.

7.2.4. The User is obliged to immediately notify the Operator of any case of unauthorized access to their Account.

8. Community Rules and Grounds for Blocking

8.1. The User is prohibited from:

Posting false or misleading information.
Using the Platform to offer or seek services of a sexual nature (in exchange for compensation or otherwise), which may be qualified as pandering.
Posting content promoting violence, hatred, racism, containing insults, threats, spam, or explicit advertising of third-party services.
Impersonating another person.
Colluding with other Users to deceive or manipulate the Platform's functionality.
Violating the legislation of Cyprus or the User's country of stay.

8.2. For violation of this Agreement or the Community Rules, the Operator has the right, without prior notice, to apply the following measures: issue a warning, temporarily or permanently block the Account, restrict access to certain functions, delete content.

8.3. The Operator's decision to apply sanctions is final unless its obvious groundlessness is proven.

9. Intellectual Property

9.1. All rights to the Platform, its design, interface, source code, logos, trademarks, as well as any content created by the Operator (texts, images, infographics), are the exclusive intellectual property of the Operator or its licensors.

9.2. By granting a simple (non-exclusive), revocable license to use the Platform, the Operator does not transfer any rights to intellectual property objects to the User.

9.3. The User is prohibited from:

Copying, modifying, decompiling, or creating derivative works based on the Platform.
Using automatic scripts, bots, or other means to collect information from the Platform or to interact with it automatically.
Removing or concealing copyright and trademark notices.

9.4. Content posted by the User (photos, texts in the profile) remains their property. However, by posting such content on the Platform, the User grants the Operator a free-of-charge, worldwide, sublicensable license to use, reproduce, and display this content for the purposes of the Platform's functioning (e.g., showing the profile to other users).

10. Privacy Policy and Personal Data Processing

10.1. General Provisions.

This section is an integral part of the Agreement. The processing of Personal Data is carried out in strict accordance with Regulation (EU) 2016/679 (GDPR) and Cypriot data protection legislation.

10.2. Data Controller.

The controller of your Personal Data is V A Sinoholdings Ltd.

10.3. Legal Bases and Purposes of Processing.

We process your data on the following legal bases (GDPR):

Registration, access to the Platform
Basis: Performance of a contract (Art. 6(1)(b))
Payments, accounting
Basis: Performance of a contract and legal obligation (Art. 6(1)(c))
Security, fraud prevention
Basis: Legitimate interest (Art. 6(1)(f))
Promotional mailings
Basis: Your consent (Art. 6(1)(a))
Analytics and improvements
Basis: Legitimate interest or consent (Art. 6(1)(f)/(a))

10.4. Data Subject Rights.

You have the right to:

Access your data and obtain a copy.
Rectification of inaccurate data.
Erasure of data ("right to be forgotten") where grounds exist.
Restriction of processing.
Data portability.
Withdraw consent at any time (this does not affect the lawfulness of processing based on consent before its withdrawal).
Lodge a complaint with a supervisory authority (the Commissioner for Personal Data Protection of Cyprus).

10.5. Data Transfers.

We may transfer your data to:

Service Providers (Processors): hosting, payment systems, analytics services, support services – based on contracts obliging them to ensure an adequate level of protection.
Law enforcement agencies – upon a lawful request.
A legal successor – in the event of a merger, acquisition, or sale of assets.
We do not sell your data to third parties for their independent marketing.

10.6. Retention Periods.

We retain your Personal Data no longer than is necessary for the purposes for which it was collected or to comply with legal obligations (e.g., tax). An Account and associated data are deleted or anonymized within 30 days after its deletion by the User or blocking initiated by the Operator, unless longer retention is required by law.

11. Dispute Resolution Procedure

11.1. Pre-trial Procedure.

The Parties undertake to initially attempt to settle any disputes and claims arising from or in connection with this Agreement through negotiations. The User is obliged to send a reasoned written claim to the Operator using the contact details specified in Section 13. The response time to a claim is 30 (thirty) calendar days from its receipt.

11.2. Jurisdiction.

If a dispute is not settled pre-trial, it shall be resolved in a court at the Operator's location (Republic of Cyprus) in accordance with applicable substantive law. Consumers (individuals using the Platform not for business purposes) also have the right to seek protection of their rights in a court at their place of residence, as well as in relevant consumer protection bodies.

11.3. Disputes Between Users.

The Operator is not an arbiter in disputes arising between Users from Date Agreements (e.g., regarding non-payment, no-show, service not meeting expectations). Users undertake to resolve such disputes independently. Upon written request from both parties to a dispute, the Operator may provide available technical information (fact of correspondence, timestamps) to assist in settlement but does not guarantee this. Any financial claims must be resolved directly between the involved Users or through a court.

12. Amendment of the Agreement Terms

12.1. The Operator reserves the right to unilaterally amend the terms of this Agreement, the Privacy Policy, and the Community Rules due to changes in legislation, development of Platform functionality, or other justified reasons.

12.2. The User will be notified of substantial changes (concerning pricing, key rights or obligations of Users, data processing terms) via the Platform interface and/or by email at least 15 (fifteen) calendar days before they take effect.

12.3. Other (non-substantial) changes take effect from the moment of their publication on the Platform.

12.4. Continued use of the Platform after the changes take effect constitutes the User's unconditional agreement with the new terms. If the User does not agree with the changes, they are obliged to cease using the Platform and delete their Account before the date the changes take effect.

12.5. Ceasing to use the Platform due to disagreement with the changes releases the User from further obligations towards the Operator but does not release them from obligations incurred towards the Operator or other Users before the date of cessation.

13. Final Provisions

13.1. Notifications. All official notices and messages are sent:

By the User to the Operator – to the email address specified in the "Contacts" section of the Platform.
By the Operator to the User – to the email address specified during Account registration, or via the Platform's internal interface.

13.2. Governing Law. This Agreement, its conclusion, execution, amendment, and termination are governed by the laws of the Republic of Cyprus. However, the rights of consumer-Users are also protected by mandatory norms of their country of residence, if provided for by EU law.

13.3. Severability. If any provision of this Agreement is found to be invalid or unenforceable, this shall not affect the validity and enforceability of its remaining provisions. The Parties undertake to replace the invalid provision with one that is as close as possible in meaning and permissible under the law.

13.4. No Agency Relationship. Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship between the Operator and the User.

13.5. Operator's Contacts.

V A Sinoholdings Ltd
Registered address: Chalkou, 6, 2nd floor, office 202, Agii Omologites, 1085, Nicosia, Cyprus.
Correspondence address: Chalkou, 6, 2nd floor, office 202, Agii Omologites, 1085, Nicosia, Cyprus.
Email for legal notices
Email for data protection inquiries

13.6. The Agreement comes into force for the User from the moment of acceptance and remains in effect until the Account is deleted by the User or blocked by the Operator.

Appendices forming an integral part of the Agreement:

Privacy Policy (full version).
Platform Community Rules.

Privacy and Personal Data Protection Policy

1. Introduction and Data Controller

1.1. Who we are. The controller of your personal data is V A Sinoholdings Ltd, a legal entity registered in the Republic of Cyprus. Our contact information is specified in Section 10.

1.2. Scope. This Policy applies to all personal data we collect when you use our Platform (website https://virgin-agency.com, mobile applications), contact our support service, participate in our surveys, or otherwise interact with us.

1.3. Consent. By using the Platform, you confirm that you have familiarized yourself with this Policy and agree to the processing of your personal data in the ways and for the purposes described below.

2. Data Processing Principles

We process your data based on the following key GDPR principles:

Lawfulness, fairness, and transparency: We process data only on lawful grounds and inform you about how it happens.
Purpose limitation: We collect data only for specific, explicit, and lawful purposes.
Data minimization: We collect only the data necessary for the stated purposes.
Accuracy: We take reasonable measures to ensure the accuracy of your data.
Storage limitation: We store data no longer than necessary.
Integrity and confidentiality: We ensure the security of your data.

3. What Data We Collect and on What Legal Basis

The table below details what we collect and why.

Data Collection: Categories, Purposes, and Legal Bases (GDPR):

Registration and verification data (Name, email, photo with ID, etc.)
Purpose: Account creation, identity verification, security.
Basis: Contract and Legitimate interest.
Profile and preference data (Interests, date preferences)
Purpose: Profile formation, personalized recommendations.
Basis: Contract and Consent (for public information).
Financial and transactional data (Payment history, card data)
Purpose: Payment processing, accounting, fraud prevention.
Basis: Contract and Law (financial legislation).
Interaction and usage data (Logs, views, IP address, device data)
Purpose: Platform operation and improvement, security.
Basis: Contract (messenger) and Legitimate interest (analytics, security).
Location data (geolocation) (Approximate location by IP)
Purpose: Displaying profiles in your region.
Basis: Legitimate interest (search personalization).
Technical and metadata (Cookies, server logs)
Purpose: Traffic analysis, security, remembering preferences.
Basis: Consent (marketing) or Legitimate interest (technical necessity).
Feedback and support data (Support requests, correspondence)
Purpose: Handling inquiries, service improvement.
Basis: Legitimate interest.

4. With Whom We Share Your Data

We do not sell your personal data. We share it with third parties only in the following cases:

Service Providers (Processors): Companies working on our behalf and contractually obligated to protect your data (e.g., Hosting and cloud infrastructure: AWS, Google Cloud – for data storage).
As required by law: We may disclose data if required by law, court order, or to protect our legal rights, Platform security, and our users (e.g., upon a lawful request from law enforcement).
In corporate transactions: In case of a merger, asset sale, or bankruptcy, data may be transferred to a legal successor.
All our Processors are either within the EEA or in countries ensuring an adequate level of protection per the European Commission's decision (e.g., UK, Canada), or we use Standard Contractual Clauses (SCC) to ensure protection.

5. Cookies and Similar Technologies

5.1. What are cookies. These are small text files saved on your device. They help us operate, analyze traffic, and personalize content.

5.2. Categories of cookies we use:

Strictly necessary: Required for the Platform to work (e.g., for logging in). They do not require your consent.
Performance and analytics: Help us understand how you use the Platform, what we can improve. We use them only in anonymized, aggregated form.
Functional: Remember your preferences (language, region).
Targeting/Advertising: We do not use advertising cookies that track you on other websites.

6. International Data Transfers

Our headquarters and main servers are in the European Union (Cyprus). However, some of our service providers (e.g., hosting provider) may have data centers outside the EEA (e.g., in the USA).
In such cases, we ensure the transfer is carried out using one of the following mechanisms provided by GDPR:

Adequacy decision: The country is recognized as providing an adequate level of protection (e.g., UK).
Standard Contractual Clauses (SCC): We conclude a special contract with the provider, approved by the European Commission, guaranteeing the protection of your data.
Other permissible mechanisms under GDPR.
Upon request, we can provide more information about specific protection mechanisms.

7. Data Security

We take technical and organizational measures to protect your data from loss, theft, and unauthorized access. These include:

Encryption: Data is transmitted via secure HTTPS protocol (SSL/TLS). Confidential data (e.g., passwords) is stored in hashed form.
Access control: Only employees who need it to perform their duties have access to personal data.
Regular audit and testing: We regularly review our security measures.
Breach response procedures: We have an action plan in case of a data security incident.
No method of data transmission or storage over the Internet is 100% absolutely secure. We strive to protect your data but cannot guarantee absolute security.

8. Your Rights as a Data Subject (GDPR)

You have the right to:

Right of access: Request a copy of your data we process.
Right to rectification: Correct inaccurate or incomplete data.
Right to erasure ("right to be forgotten"): Request deletion of your data if, for example, it is no longer needed for the stated purposes, or you withdraw consent.
Right to restriction of processing: Request temporary suspension of processing your data (e.g., while its accuracy is contested).
Right to data portability: Receive your data in a structured, machine-readable format for transfer to another provider.
Right to object: Object to processing based on legitimate interest (e.g., against analytics). We will cease processing unless our interests override yours.
Right to withdraw consent: Withdraw consent to processing based on it at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
Right to lodge a complaint with a supervisory authority: you can always lodge a complaint with the Commissioner for Personal Data Protection of Cyprus.
To exercise these rights, contact us using the details in Section 10. We will respond within 30 days.

9. Data Retention Periods

We retain your data no longer than necessary for the purposes described in this Policy or to comply with legal obligations.

Active account: Data is retained while your account is active.
Account deletion upon your request: After an account deletion request, we fully anonymize or delete your personal data within 30 days, except for data we are legally obliged to retain (e.g., financial transactions – 5 years for tax purposes).
Blocked account: Data is retained for the period necessary to investigate the violation and prevent re-registration, but not more than 5 years.

10. Contacts and Responsible Person

Data Controller:

V A Sinoholdings Ltd
Address: Chalkou, 6, 2nd floor, office 202, Agii Omologites, 1085, Nicosia, Cyprus.
Email for general inquiries

This Policy may be updated periodically. We will notify you of any substantial changes via the Platform interface or by email. Continued use of the Platform after changes take effect signifies your agreement with the updated Policy.

Community Rules

These Community Rules (hereinafter referred to as the "Rules") form an integral part of the Virgin Agency User Agreement. They establish standards of conduct on the Platform ensuring safety, respect, and legality of interaction for all Participants. Ignorance of the Rules does not exempt from liability for their violation.

1. Core Community Principles

Virgin Agency is an adult platform providing a space for private negotiations about paid companionship ("Date"). We build our community on three principles:

Mutual Respect: All communication must be polite and dignified.
Truthfulness: Providing accurate information about oneself is the foundation of trust.
Legality: Actions on the Platform and during Dates must not violate the law.

2. Prohibited Actions and Content

Violation of any item in this section results in immediate and permanent blocking of the Account without refund. In case of signs of a crime, we reserve the right to report to law enforcement agencies.

2.1. Any activity related to commercial sex is prohibited.

Prohibited: Explicitly or implicitly offering, arranging, seeking, or advertising services of a sexual nature in exchange for monetary compensation or other material benefits.
Prohibited: Using the Platform for pimping, pandering, organizing, or advertising escort services.

2.2. Minors are prohibited.

Any mention of, interest in minors, or posting content involving them immediately leads to blocking and data transfer to the Digital Safety Authority (DSA).

2.3. Violence and dangerous acts are prohibited.

Prohibited: Threats of physical violence, blackmail, extortion, inducing self-harm, or use of prohibited substances.

2.4. Discrimination and hate speech are prohibited.

Prohibited: Insults, humiliation, propaganda of hatred or superiority based on race, nationality, gender, sexual orientation, religion, age, disability, etc.

2.5. Fraud and deception are prohibited.

Strictly prohibited: Extorting advance payments, deposits, or transfers under any pretext ("taxi payment," "security deposit," "help in a difficult situation").
Prohibited: Providing knowingly false data (others' photos, fake documents, distorted information about oneself).
Prohibited: Carding, phishing, and any attempts to gain access to other users' accounts or financial data.

2.6. Advertising and spam are prohibited.

Prohibited: Advertising third-party websites, services, goods, cryptocurrency schemes, network marketing.
Prohibited: Mass mailing of similar messages (spam).

3. Requirements for Profile Content and Communication

Violation of this section leads to content deletion, warning, or temporary blocking.

3.1. Photos in the profile:

Allowed: High-quality, clear photos of the face and/or figure in clothing. Photos in swimwear/underwear are permissible only if they are representative (beach photo, lingerie-look style photo), and not explicitly pornographic.
Not allowed: Photos of naked genitals, breasts (for Ladies), buttocks. Photos or videos of sexual acts are not allowed. Photos with weapons, drugs, scenes of violence are prohibited.

3.2. Text in the profile and correspondence:

Allowed: Describing your interests, hobbies, expectations from a date, the nature of desired companionship.
Not allowed: Direct or veiled offers of sexual services. Obscene language directed at the interlocutor. Posting contact details (phone, Telegram, Instagram) before establishing trust (such behavior is often associated with fraud or moving communication outside the Platform).

3.3. Confidentiality of others:

It is prohibited to publish in the profile, correspondence, or reviews the personal information of other users (real name, address, workplace, document numbers) without their explicit consent.
It is prohibited to publish screenshots of private correspondence with other users.

4. Date Procedure: Requirements and Recommendations

The Administration is not responsible for Dates but establishes these rules to minimize risks.

4.1. Mandatory requirements:

All financial and organizational terms of the Date (exact amount, currency, time, place, expected duration) must be clearly agreed upon in correspondence via the Platform's messenger before the date. This correspondence is your agreement.
The Administration recommends NOT TRANSFERRING MONEY IN ADVANCE. Settlements may occur in cash or by bank transfer upon completion of the Date, unless otherwise agreed by the parties with full mutual trust.

4.2. Safety recommendations:

First date – only in a public place (restaurant, hotel lobby, cafe).
Inform a friend of the place, time of the date, and contacts of the person you are meeting.
Plan your own transportation, do not rely on your interlocutor's transport.
If something causes discomfort – politely interrupt the date.
Moderation with alcohol. Maintain clear-headedness.

5. Violation System and Sanctions

5.1. Sanction scale:

Warning: For minor or first-time violations (e.g., overly revealing photo in profile, rudeness in correspondence). Sent as a system notification.
Temporary Account Blocking (from 3 to 30 days): For repeated violations or more serious misconduct (attempt to exchange contacts to move communication, insult). Access to all functions is suspended.
Permanent (indefinite) Account Blocking: For gross violations of Section 2 (commercial sex, minors, fraud, threats) or systematic ignoring of warnings. All account data is deleted, email and phone number are added to a blacklist to prevent re-registration.
Escalation to law enforcement agencies: Upon detection of signs of serious crimes (pedophilia, extortion, human trafficking).

5.2. Complaint procedure:

Each user can complain about another by clicking the "Report" button in the profile or in correspondence.
The complaint must specify the category of violation and, if possible, attach screenshot evidence.
Moderation reviews the complaint within 72 hours. If a violation is confirmed, sanctions are applied. The moderator's decision is final and is not commented on to preserve the confidentiality of the process.

5.3. Consequences of blocking:

During temporary blocking, access to the Account and paid Privileges is suspended for the blocking period.
Upon permanent blocking, all unused Privileges are forfeited, no refund is made, which is expressly provided for in the User Agreement as a consequence of gross violation.

6. Final Provisions

6.1. The Platform Administration reserves the sole right to interpret these Rules and make decisions regarding the existence of a violation.

6.2. We may amend these Rules. You will be notified of substantial changes 15 days in advance. Continued use of the Platform signifies acceptance of the new Rules.

6.3. These Rules apply to all users without exception.

Contact moderation regarding violations
For all legal inquiries

These Rules are your primary tool for safe and comfortable communication. Adhering to them protects not only the community but also you personally from fraudsters, unscrupulous users, and legal risks.

Terms of Use & Privacy Policy